Service Procured: Total Facilities Management: Scotland

• 3 Properties
• Average Annualised Cost: £3m
• Saving Achieved: 24% over contract period of three years

Buying Force were approached to carry out a Total Facilities Management Tender for three Shopping Centres/Retail Outlets in Scotland.

The Centre Managers were looking for the best value in the current market place, as well as to ensure that they had in place a performance based contract with the chosen contractor. Service Level Agreements and Key Performance Indicators were defined from contract outset for inclusion in the tender documentation.

All Buying Force suppliers have undergone a rigorous vetting procedure. This encompasses a detailed Pre Qualification Questionnaire, a full financial review of the companies three year accounts and extensive geographic specific reference checks, followed by a head office visit for validation of the processes and procedures described. The Buying Force Preferred Supplier list was used to select the Tenderers used.

The combination of the rigorous vetting and aggregation of properties to achieve economies of scale ensure that the the tender produced the best value and quality returns.